Mobbing in nursing students: characteristics and frequency of harassment behaviors
Keywords:
enfermería, estudiantes, mobbing, hostigamiento, workplace harassment, cisneros
Abstract
Mobbing in nursing is a problem with such a huge magnitude due to its high prevalence.
This study is written in order to conduct a research study whose objective is to describe the characteristics and frequency of mobbing behavior in nursing students of the Faculty of Nursing and Physiotherapy of the University of Cádiz. To achieve the mentioned objective, we have developed a descriptive study to follow up one cohort, who is the 106 second year students of the four year degree of nursing, for a year. They have already done the Cisneros Questionnaire twice: one after finishing the second year and the second one after the third one.
The results obtained show a progressive increase in frequency of harassment behaviors perceived by the students.
The aspects that have been most highlighted are the nurses´ limitation of communication to the students and the lack of difficulty of the work that the nurses demand from the latter. Students feel that the activities they do in their placements are far below their abilities or that they hardly assign them tasks. This make that their placements are a period that can be described as a monotonous and boring work with almost no learning.
They also feel that they do not listen to them, ignore them and do not value their arguments or proposals. This makes them feel frustration, insecurity and vulnerability, which are three adjectives are felt by victims of mobbing.
References
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2. Piñuel Zabala I, Oñate Cantero A. La incidencia del Mobbing y el Burnout en la Agenc ia Estatal de la Administración Tributaria (AEAT) y en la Intervenci ón General de la Administración del Estado (IGAE. Libr Blanco [Internet]. 2004; Available from: www.gestha.org
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4. Barón Duque M, Munduate Jaca L, Blanco Barea MJ. La espiral del mobbing. Al día. 2003;55–61.
5. Llanos Miranda TR, Guzmám Campos JJ. Factores Asociados al Mobbing y sus Consecuencias en la Salud Mental del Trabajador Sanitario. Univ Priv Norbert Wiener - WIENER [Internet]. 2017; Available from: http://repositorio.uwiener.edu.pe/handle/123456789/635
6. Gemzøe Mikkelsen E, Einarsen S, Mikkelsen EG&, Mikkelsen EG. Relationships between exposure to bullying at work and psychological and psychosomatic health complaints: The role of state negative affectivity and generalized self-efficacy. Scand J Psychol [Internet]. 2002 [cited 2019 Mar 13];43:397–405. Available from: https://pdfs.semanticscholar.org/4ca1/15c5f2799c0c1bcabf4dd1cf489107b8b9ef.pdf
7. Kim M, Kim T, Tilley DS, Kapusta A, Allen D, Cho HSM. Nursing Students’ Experience of Sexual Harassment During Clinical Practicum: A Phenomenological Approach. Korean J Women Heal Nurs. 2018;24(4):379.
8. Ochoa López R. El Acoso Laboral ( Mobbing ): Causas y Consecuencias Psicológicas. 2015;97.
9. Piñuel I, Cantero A. La incidencia del mobbing o acoso psicológico en el trabajo en España: Resultados del barómetro CISNEROS II sobre violencia en el entorno laboral. Lan harremanak Rev Relac … [Internet]. 2002;7(II):35–62. Available from: http://dialnet.unirioja.es/descarga/articulo/640312.pdf
10. Mamani LPS. Algunos conocimeintos de enfermería y percepción de mobbing en internas/os de enfermería. Hosp Reg Honor Delgado Arequipa 2016. 2016;1–102.
11. Pastrana J. ¿cuánto cuesta el mobbing en España? Lan Harremanak. 2002;7(2):171–81.
12. Çelebioĝlu A, Akpinar RB, Küçükoĝlu S, Engin R. Violence experienced by Turkish nursing students in clinical settings: Their emotions and behaviors. Nurse Educ Today. 2010;30(7):687–91.
13. Chang HE, Cho SH. Workplace Violence and Job Outcomes of Newly Licensed Nurses. Asian Nurs Res (Korean Soc Nurs Sci) [Internet]. 2016;10(4):271–6. Available from: http://dx.doi.org/10.1016/j.anr.2016.09.001
14. Lorenzo JS. Estudio de la prevalencia de mobbing entre los profesionales de enfermería de Cádiz. 2017;
15. Einarsen S, Skogstad A. Bullying at work: Epidemiological findings in public and private organizations. Eur J Work Organ Psychol [Internet]. 1996 Jun [cited 2019 Mar 13];5(2):185–201. Available from: http://www.tandfonline.com/doi/abs/10.1080/13594329608414854
16. Andersson J. Informe sobre el acoso moral en el lugar de trabajo [Internet]. 2001 [cited 2019 Mar 13]. Available from: http://www.europarl.europa.eu/sides/getDoc.do?pubRef=-//EP//NONSGML+REPORT+A5-2001-0283+0+DOC+PDF+V0//ES
17. Piñuel I, Fidalgo M. La escala Cisneros como herramienta de valoración del mobbing. Psicothema [Internet]. 2004;16(4):615–24. Available from: http://www.unioviedo.es/reunido/index.php/PST/article/view/8166
18. Castells R. El hostigamiento psicológoco o mobbing. [cited 2018 May 17]; Available from: http://repositori.uji.es/xmlui/bitstream/handle/10234/173278/TFG_2017_Castells Tecles_Rafael.pdf?sequence=1
19. Rivera JLG de, Abuín MR. Cuestionario de estrategias de acoso psicológico : el LIPT-60 ( Leymann Inventory of Psychological Terrorization ) en versión española. Psiquis (Mexico). 2003;60(July 2017):59–69.
20. Leymann H, Zapt D. Mobbing and victimization at work. Eur J Work Organ Psychol [Internet]. 1996;5(2):161–4. Available from: https://www.researchgate.net/publication/275522610_El_Contenido_y_Desarrollo_del_Mobbing_en_el_Trabajo
21. Adriana Molina Rivero N, Eduardo Jung Mariscal J. Estudio Del Acoso Psicológico Laboral Descendente a Mujeres Y Su Incidencia En El Ausentismo Empresarial Study of Vertical Mobbing To Women and the Impact on Absenteeism. Diciembre. 2015;14:19–42.
22. Rodríguez Muñoz MF, Osona Miguel JA, Domínguez Martín AL, Comeche Moreno MI. Mobbing: Una propuesta exploratoria de intervención. Int J Psychol Psychol Ther. 2009;9(2):177–88.
23. Hopkins M, Fetherston CM, Morrison P. Aggression and violence in healthcare and its impact on nursing students: A narrative review of the literature. Nurse Educ Today [Internet]. 2018;62(December 2017):158–63. Available from: https://doi.org/10.1016/j.nedt.2017.12.019
24. Banda, Mayers P, Duma S. Violence against nurses in the southern region of Malawi. Heal SA Gesondheid [Internet]. 2016;21:415–21. Available from: http://dx.doi.org/10.1016/j.hsag.2016.01.002
25. Tee S, Üzar Özçetin YS, Russell-Westhead M. Workplace violence experienced by nursing students: A UK survey. Nurse Educ Today [Internet]. 2016;41:30–5. Available from: http://dx.doi.org/10.1016/j.nedt.2016.03.014
26. Hogan R, Orr F, Fox D, Cummins A, Foureur M. Developing nursing and midwifery students’ capacity for coping with bullying and aggression in clinical settings: Students’ evaluation of a learning resource. Nurse Educ Pract [Internet]. 2018;29(January 2017):89–94. Available from: https://doi.org/10.1016/j.nepr.2017.12.002
27. Mesa-Lago C. Propuesta de intervención. América Lat Hoy [Internet]. 2009;52:41–61. Available from: http://www.redalyc.org/articulo.oa?id=30811997003
28. Davis M, McKay M, Eshelman ER. Técnicas de autocontrol emocional. 2002. 317 p.
29. Roca E. Cómo mejorar tus habilidades sociales. Val ACDE Ediciones [Internet]. 2005;68. Available from: http://www.cop.es/colegiados/CV00520/HS_1? sesion.pdf
2. Piñuel Zabala I, Oñate Cantero A. La incidencia del Mobbing y el Burnout en la Agenc ia Estatal de la Administración Tributaria (AEAT) y en la Intervenci ón General de la Administración del Estado (IGAE. Libr Blanco [Internet]. 2004; Available from: www.gestha.org
3. Trujillo M, Valderrabano M, Hernández R. Mobbing historia, causas, efectos y propuesta de un modelo para las organizaciones mexicanas. Innovar Rev Ciencias Adm y Soc [Internet]. 2007;17(29):71–91. Available from: http://www.redalyc.org/pdf/818/81802905.pdf
4. Barón Duque M, Munduate Jaca L, Blanco Barea MJ. La espiral del mobbing. Al día. 2003;55–61.
5. Llanos Miranda TR, Guzmám Campos JJ. Factores Asociados al Mobbing y sus Consecuencias en la Salud Mental del Trabajador Sanitario. Univ Priv Norbert Wiener - WIENER [Internet]. 2017; Available from: http://repositorio.uwiener.edu.pe/handle/123456789/635
6. Gemzøe Mikkelsen E, Einarsen S, Mikkelsen EG&, Mikkelsen EG. Relationships between exposure to bullying at work and psychological and psychosomatic health complaints: The role of state negative affectivity and generalized self-efficacy. Scand J Psychol [Internet]. 2002 [cited 2019 Mar 13];43:397–405. Available from: https://pdfs.semanticscholar.org/4ca1/15c5f2799c0c1bcabf4dd1cf489107b8b9ef.pdf
7. Kim M, Kim T, Tilley DS, Kapusta A, Allen D, Cho HSM. Nursing Students’ Experience of Sexual Harassment During Clinical Practicum: A Phenomenological Approach. Korean J Women Heal Nurs. 2018;24(4):379.
8. Ochoa López R. El Acoso Laboral ( Mobbing ): Causas y Consecuencias Psicológicas. 2015;97.
9. Piñuel I, Cantero A. La incidencia del mobbing o acoso psicológico en el trabajo en España: Resultados del barómetro CISNEROS II sobre violencia en el entorno laboral. Lan harremanak Rev Relac … [Internet]. 2002;7(II):35–62. Available from: http://dialnet.unirioja.es/descarga/articulo/640312.pdf
10. Mamani LPS. Algunos conocimeintos de enfermería y percepción de mobbing en internas/os de enfermería. Hosp Reg Honor Delgado Arequipa 2016. 2016;1–102.
11. Pastrana J. ¿cuánto cuesta el mobbing en España? Lan Harremanak. 2002;7(2):171–81.
12. Çelebioĝlu A, Akpinar RB, Küçükoĝlu S, Engin R. Violence experienced by Turkish nursing students in clinical settings: Their emotions and behaviors. Nurse Educ Today. 2010;30(7):687–91.
13. Chang HE, Cho SH. Workplace Violence and Job Outcomes of Newly Licensed Nurses. Asian Nurs Res (Korean Soc Nurs Sci) [Internet]. 2016;10(4):271–6. Available from: http://dx.doi.org/10.1016/j.anr.2016.09.001
14. Lorenzo JS. Estudio de la prevalencia de mobbing entre los profesionales de enfermería de Cádiz. 2017;
15. Einarsen S, Skogstad A. Bullying at work: Epidemiological findings in public and private organizations. Eur J Work Organ Psychol [Internet]. 1996 Jun [cited 2019 Mar 13];5(2):185–201. Available from: http://www.tandfonline.com/doi/abs/10.1080/13594329608414854
16. Andersson J. Informe sobre el acoso moral en el lugar de trabajo [Internet]. 2001 [cited 2019 Mar 13]. Available from: http://www.europarl.europa.eu/sides/getDoc.do?pubRef=-//EP//NONSGML+REPORT+A5-2001-0283+0+DOC+PDF+V0//ES
17. Piñuel I, Fidalgo M. La escala Cisneros como herramienta de valoración del mobbing. Psicothema [Internet]. 2004;16(4):615–24. Available from: http://www.unioviedo.es/reunido/index.php/PST/article/view/8166
18. Castells R. El hostigamiento psicológoco o mobbing. [cited 2018 May 17]; Available from: http://repositori.uji.es/xmlui/bitstream/handle/10234/173278/TFG_2017_Castells Tecles_Rafael.pdf?sequence=1
19. Rivera JLG de, Abuín MR. Cuestionario de estrategias de acoso psicológico : el LIPT-60 ( Leymann Inventory of Psychological Terrorization ) en versión española. Psiquis (Mexico). 2003;60(July 2017):59–69.
20. Leymann H, Zapt D. Mobbing and victimization at work. Eur J Work Organ Psychol [Internet]. 1996;5(2):161–4. Available from: https://www.researchgate.net/publication/275522610_El_Contenido_y_Desarrollo_del_Mobbing_en_el_Trabajo
21. Adriana Molina Rivero N, Eduardo Jung Mariscal J. Estudio Del Acoso Psicológico Laboral Descendente a Mujeres Y Su Incidencia En El Ausentismo Empresarial Study of Vertical Mobbing To Women and the Impact on Absenteeism. Diciembre. 2015;14:19–42.
22. Rodríguez Muñoz MF, Osona Miguel JA, Domínguez Martín AL, Comeche Moreno MI. Mobbing: Una propuesta exploratoria de intervención. Int J Psychol Psychol Ther. 2009;9(2):177–88.
23. Hopkins M, Fetherston CM, Morrison P. Aggression and violence in healthcare and its impact on nursing students: A narrative review of the literature. Nurse Educ Today [Internet]. 2018;62(December 2017):158–63. Available from: https://doi.org/10.1016/j.nedt.2017.12.019
24. Banda, Mayers P, Duma S. Violence against nurses in the southern region of Malawi. Heal SA Gesondheid [Internet]. 2016;21:415–21. Available from: http://dx.doi.org/10.1016/j.hsag.2016.01.002
25. Tee S, Üzar Özçetin YS, Russell-Westhead M. Workplace violence experienced by nursing students: A UK survey. Nurse Educ Today [Internet]. 2016;41:30–5. Available from: http://dx.doi.org/10.1016/j.nedt.2016.03.014
26. Hogan R, Orr F, Fox D, Cummins A, Foureur M. Developing nursing and midwifery students’ capacity for coping with bullying and aggression in clinical settings: Students’ evaluation of a learning resource. Nurse Educ Pract [Internet]. 2018;29(January 2017):89–94. Available from: https://doi.org/10.1016/j.nepr.2017.12.002
27. Mesa-Lago C. Propuesta de intervención. América Lat Hoy [Internet]. 2009;52:41–61. Available from: http://www.redalyc.org/articulo.oa?id=30811997003
28. Davis M, McKay M, Eshelman ER. Técnicas de autocontrol emocional. 2002. 317 p.
29. Roca E. Cómo mejorar tus habilidades sociales. Val ACDE Ediciones [Internet]. 2005;68. Available from: http://www.cop.es/colegiados/CV00520/HS_1? sesion.pdf
Published
2020-10-30
Section
Original Articles
